anna

Camberley, United Kingdom

carer

October 15, 2018

reasons why not to buy a HIVE

1 out of 5 stars

We had a wired in thermostat and controls for switching on and off hot water and heating. We were recommended a HIVE by a gas service engineer (probably got a bonus) far from "just a wireless thermostat" described on the engineer three electrical sockets have been taken up (by the hob attached to wifi, and two further sockets for booster plugs). But we still have problems with the HIVE thermostat coming up with "Not receiving" which means hot water doesn't come on and heating is off and below the set thermostat temperature. Which we never had before with the wired in system. Phone calls to HIVE meant walking round checking booster plugs, plugging in elsewhere, not easy as at ground floor lever. If you are in for much of the time, in my opinion, you do not NEED a HIVE, and are better off with your wired in system. Have woken up with no heating and no hot water.

Read full review

1 out of 5 stars

1 out of 5 stars

1 out of 5 stars

HIVE

At home

BRITISH GAS

Over £200

Difficult to read without glasses - poorly sighted would not be able to read. Hot water and heating boost button - can hardly see - and easily accidentally pressed. For someone with arthritis in hands or essential tremor controls unuseable.

Very poor from my experience - I would give no stars if this were possible

Poor - I believe we were mis-sold

  • Dexterity
  • Mobility
  • Vision
  • Communication
  • Accessibility
  • Reliability
  • Value for money

  • I agree to your terms and conditions

-Manage your heating and hot water from your smartphone

-Boost your heating via the Hive app if you’re staying up late or heading home early

-Adjust your heating hands-free using Amazon Alexa and Google Assistant

-Multizone – control up to 3 zones of heating

-Set daily heating and hot water schedules

-Frost Protection – Can protect pipes in winter

-Geolocation – can remind you to switch the heating off, if you’ve gone out with it left on

-Holiday Mode – Keeps the temperature at home just right when you’re away

-Ready By – pre-heat your home to the right temperature at the right time

-Works with your existing boiler and energy supplier

-1 year hardware warranty