What is Rate it!?

Rate it! is a new website that offers disabled people a space to share their views and reviews of products that can help to make it easier to live an independent life.

How can I get involved?

The reviews are written by real people from our Rate it! community of reviewers, and because it’s a new project, we really need you to get involved!

Please do share your product reviews on Rate it!, read other people’s reviews and tell other disabled people about it, too.

We want to build a thriving community of product reviewers who can help one another to research, choose and buy the products that will work best for them.

What sort of products can I review?

Rate it! is a space for consumer reviews of small- to medium-sized products that can help to make people’s lives easier. This includes both specialist and mainstream products, and from low- to high-tech. Rate it! covers everything from cutlery and connected devices to wheelchairs and mobility scooters.

How can I review a product if I’m not online?

There are two ways to add a Rate it! review without using our online form:

  1. Ring us on 020 7427 2460 and give us your review over the phone. We’ll do the rest.
  2. Fill in our printed review form. You can ring 020 7427 2460 and ask for a copy to be sent to you. Or you can download and print a copy to fill in.

What doesn’t Rate it! cover?

Rate it! is currently focused on consumer reviews of small- to medium-sized products, so larger products, such as cars, are outside of its current remit – as are services.

What was the inspiration for Rate it!?

Through years of experience and research, the Rate it! team has long been aware of the importance of product reviews in supporting disabled and older people to make informed choices when researching and buying products.

This was also highlighted in Scope’s Extra Cost Commission report (2015), in which 90 per cent of respondents said reviews were a priority for them.

Inspired by this, we wanted to provide a platform where disabled people could research and review products all in one place.

Can manufacturers and retailers get involved too?

If you’re a manufacturer or retailer and would like your product(s) to be reviewed, get in touch with us using the contact details below.

How do I know reviews are genuine?

Rate it! is monitored by the Research Institute for Disabled Consumers to ensure that only reviews written by real people are online.

If you spot a dodgy review – let us know!

Who is the team behind Rate it!?

Rate it! has been developed by three partners: the Research Institute for Disabled Consumers, Leicestershire Centre for Integrated Living and Enabled by Design. It’s supported by the DRILL research programme, funded by The Big Lottery Fund.

About RiDC

The Research Institute for Disabled Consumers (RiDC) is the UK’s leading expert in user-centred research involving disabled and older consumers. We are an independent, national charity with a board of twelve trustees, all of whom have personal experience of disability.

Founded by the Consumers’ Association, now Which?, RiDC has over 50 years’ experience of specialist research and of publishing high-quality information.

About LCiL

The Leicestershire Centre for Integrated Living (LCiL) is a user-led organisation based in Leicester, which works in innovative ways to support disabled people at a local, regional and national level to exercise choice and control for independent living.

All our work is underpinned by the social model of disability and as a user-led organisation we’re run and controlled by disabled people. We positively promote equality in the workplace and in our services on the grounds of age, disability, sex, gender reassignment, pregnancy and maternity, race, religion or belief and sexual orientation.

About Enabled by Design

Enabled by Design (EbD) is a community of people who are passionate about Design for All. They believe that good design can support people to live independently by helping to make life that little bit easier. EbD was inspired by founder Denise Stephens’ experiences following her diagnosis of MS (multiple sclerosis) in 2003.


Disability Research on Independent Living and Learning (DRILL) is the world’s first major research programme led by disabled people. DRILL is fully funded by the Big Lottery Fund and is delivered in partnership by Disability Action, Disability Rights UK, Disability Wales and Inclusion Scotland.

 DRILL is led by disabled people and funds co-produced research and pilot projects to find solutions about how disabled people can live as full citizens and take part socially, economically and politically.

How can I get in touch with the Rate it! team?

Chris Lofthouse, RiDC Outreach Manager:


0207 427 2467

Or through social media:

Facebook: www.facebook.com/RiDCUK/

Twitter: twitter.com/RiDC_UK